Description

Customer was about to buy an all in one PC and spend $1,800 on it. I was able to put this little beauty together and save them some money. I could have went MUCH cheaper but the customer had to have WLAN and bluetooth, and also had a list of quarks. All of that led to a more expensive PC than should have been.

Customer was very picky about it not being a big tower. ATX mid Tower was too big, according to them, even most micro cases were too much. The customer ended up picking this one even though it costs $100. I tried convincing them otherwise, but that was a no go.

Despite the towers small size, it is actually one of the best I have worked with. The MOB tray can be easily removed so that you can perform all the work outside the case. The HDD cage is removable and there is a single HDD cage at the bottom if you have longer SATA power cables this would be a great option and would allow the front fan to provide unimpeded air flow. This case can easily take a single HDD and a SDD without having to use the large 4 HDD cage.

The cable management options are great, and there is PLENTY of space between the side panel and MOB tray. There are also a plethora of tie down points behind the MOB. Longer SATA3 cables would be a plus as well.

The case even has support brackets for both a large CPU cooler and GPU that are removable and fully adjustable. There is also a version of this case with a window. However, this particular customer was not interested in having anything flashy, so no LED fans in this case.

I am proud of this build, it is just too bad that no one will get to observe my efforts. In the end I made some money so that is good. More pics to come.

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Comments

  • 65 months ago
  • 2 points

Just wondering what were the specs of the $1800,- All-in-one PC? +1 on the build, looks great.

I do think that your motherboard choice is a bit odd, as you are using an i5-4460 you could have easily went with a H87 chipset instead of the Z87 which would have saved the owner around $70,-. Or you could have added it to your finances, if you know what I mean. The only reason I can find for going with this motherboard is the onboard WiFi, is this the reason why you went with this motherboard?

Type Item Price
CPU Intel Core i5-4460 3.2GHz Quad-Core Processor $189.99
Motherboard Asus H87I-PLUS Mini ITX LGA1150 Motherboard $94.99 @ Newegg
Memory Team Zeus Yellow 8GB (2 x 4GB) DDR3-1600 Memory $67.99
Storage G.Skill Phoenix III 120GB 2.5" Solid State Drive $60.14
Storage Western Digital RE3 1TB 3.5" 7200RPM Internal Hard Drive $39.99
Case Silverstone TJ08B-E MicroATX Mini Tower Case $99.99
Power Supply Corsair CX 430W 80+ Bronze Certified Semi-Modular ATX Power Supply $44.99
Optical Drive Pioneer BDC-207DBK Blu-Ray Reader, DVD/CD Writer $39.99
Operating System Microsoft Windows 8.1 (OEM) (64-bit) $0.00
Monitor ViewSonic VA2246M-LED 60Hz 22.0" Monitor $129.99
Case Fan Fractal Design FD-FAN-SSR2-120 40.6 CFM 120mm Fan $9.99
Mouse Logitech M570 Wireless Trackball $29.66
Total
Prices include shipping, taxes, and discounts when available $807.71
  • 65 months ago
  • 2 points

To answer your question, yes this was the main reason I went with this MOBO. That and it was on sale for $62 and came with a $20 mail in rebate offer.

Get this the customer is now complaining about the antenna that attaches to the PC. He told me, "It just does not make any sense I asked for an internal built in wi-fi adapter and you got me one that has an antenna. Why can my phone, my Comcast router, my _, _, _, etc all have internal antennas but this does not."

Then he said there was scratch on the monitor and that "...since we are going to replace the monitor anyways I want an upgrade but I do not want to pay anymore money. I want one that has a more clear crisp picture and better sounding speakers built in...". ERRRRRRRRRRR This guy is making me hate doing this.

  • 65 months ago
  • 3 points

Well you could tell him that he can remove the antennas by screwing them off and that it will work fine, however his signal strenght will go down a bit. The antennas are there for a reason you know.

I don't entirely get the thing about the monitor, he wants a new monitor which is better than this one without paying? If this is the case tell him to never speak to you again. He sounds like a real pain in the *** who thinks to know more about PCs than he actually knows, however he doesn't even know that acrobat reader is made by Adobe. People like this deserve to be treated like they treat other people.

And for the next time, only build the PCs and only install Windows. After that never talk to customers again unless they have hardware failures and or Windows is not running. Lots of respect for still keeping up with this customer.

Maybe some tips, this is how I do this:

  • Make sure that he/she specifies what he/she is going to use the PC for and that hardware will be chosen by these requirements.
  • Make sure that he/she specifies which software he/she wants installed by signing a contract which states which software he/she requires.
  • Make him/her sign a contract that he/she understands what you are about to build and that no changes can be made to the build as is. Changes can be made after signing the contract but only if he/she pays for it.
  • Search for the part and find what they cost after that add ~$150,- for building and installation.
  • Show the customer the parts before you order them.
  • Make them pay in advance.
  • 65 months ago
  • 2 points

I have a detailed invoice that I make up on Excel then I convert it to PDF to send the customer. I specify everything on there. I usually mark up each part by 5-10% then see where my profit is and compare that to the time it will take me to build. If I feel that the price is too high I have a "discount" box to deduct and the total is at the bottom. I also DO only take payment in advance as I do not have the funds to buy ahead of time and that is also made clear on the invoice.

I showed this guy most of the parts before ordering them but I guess he did not pay much attention.

What I cannot fathom is this, the speaker quality and "crispness" of the monitor is very much subjective. I mean yeah we know there are probably some monitors that have very high quality speakers in them but they come at a cost. He only paid what $130 for this monitor.

Here is another thing he argued with me that there is no way a DVI can produce a better picture than HDMI and was avid about having HDMI instead. So I got him HDMI. When he complained how the picture was not as "crisp" as he expected I suggested lets hook up with a DVI instead. He then kind of got a little krass with me.

He text me today as well and was wanting to know why he has to activate MS Office and why he only has 28 days of use before that. I said, "well, you did not pay for MS Office so you got a trial version like most everybody". I only charge $50 for it to cover my volume license but yet that was too much for him. He said, "it should be included".

So in the end, I am going to get a bogus PK for MS Office and be done with it.

OHHHHHH and get this, when I suggested he reboot his modem in order to regain connection he argued with me that since all his other devices work fine then the problem is not with the router/modem it has to be with the PCs wireless adapter. GUESS WHAT? He text me this morning saying he turned off his router/modem and turned it back on and the PC connected just fine. Then when I said, "that is what I suggested", he replies, "Nooooo you said to reboot it not power it off....." >.................yes I know, but I kept quiet.

  • 65 months ago
  • 1 point

Read my reply to MikiTheMagic above. :-)

  • 65 months ago
  • 1 point

I like it. I'm always interested in builds outside the normal "Beast/Budget" gaming wheelhouse. For that, I wish the site had more options to compare workstation and server parts.

I too wonder about the MB. Couldn't you have gotten a cheaper MATX and a wireless network card and still come out ahead? Of course, i don't know what features were needed. As they say, "the customer is always right".

  • 65 months ago
  • 2 points

Read my reply to MikiTheMagic above. :-)

  • 65 months ago
  • 1 point

Uhmmm, Z87 with a non-k CPU ? 170$ for a MB in an Office ? 100$ for the case ? Maaaaaan, that's a load of barnacles, you could have got this for the price. http://pcpartpicker.com/user/MikiTheMagic/saved/xs2j4D

  • 65 months ago
  • 3 points

I built it to be upgradable to a gaming rig. So I went with a Z87 MOBO since it was on the cheap for only $62.00 plus a $20 mail in rebate. Plus no need to upgrade later to better handle a K chip.

The guy was very picky as well. Look I agree with you because these options cut into my profit big time.

He did not want to have a wireless card added on, he wanted wi-fi integrated AND Bluetooth as well.

So I paid less than what you suggested on the following: MOBO($62), RAM($67.99), HDD($39.99), SSD($60.14), PSU ($24.99 becasue of $20 mail in), BluRay Rom ($34.99), and Monitor ($119).

He did not want ANY wired keyboards or mice, wireless only. Hell, the guy wanted a wireless monitor for goodness sake. Oh and he HAD TO HAVE built in speakers in the monitor. He then complains about how crappy they sound and told me there is no reason they should NOT sound better.

I also use nothing BUT Corsair PSUs for the time being. Until another manufacturer can prove they build as good as quality I will not go away from Corsair. I have had too many other brands fail and or fry stuff.

Also the guy wanted an all in one but wanted to be able to just simply upgrade later. I said to him that would be near to impossible that all in ones use a lot of laptop parts.

He thought the case I git him was TOO BIG. I said we could go smaller but he would lose on a lot of ability for upgrades. The case I got, like I said in my description, was a very nice case. I would have preferred to buy an ATX mid-tower save some money and have a better case. But, I was thoroughly impressed with this case. It was easier to build in than some other larger cases I have used.

Your build was for $806, I built the one I did for $677 because of deals and mail in rebates. So I know what I am doing. I do appreciate the advice though, and good looking out.

In the end, worst customer so far. He wanted the "latest and greatest" Windows, so I told him good we will go with Windows 7 then. He then informed there is no way Win7 is better than 8. I said, well do you want a toucscreen monitor? He said No, that he did not want people putting their grubby fingers on his monitor. I then said that he definitely did not want to go with 8 as it is more for a touch screen interface. He refused to go with Win7 so installed 8.

The next day he inquires where the crap is MS Office, I said you did not specify you wanted Office. He then said what good is a PC without office? I thought plenty but said I would come back and install Office free of charge. He then waits until the middle of installing office to then point out how he cannot use many of the apps because they require you to "swipe" the screen. I showed him how to get around that by simply clicking the content on the edges of the screen. Well, he swore there was more content that could not be seen. SOOOOOOOO Win7 it is now. He thought it was just a simple flick of a switch to make his machine a Win7 one. SOOOOO I then stopped the Office instal wiped the HDD and SSD and started ALLL over from scratch. Another 3 hours of installing OS, and drivers and changing the BIOS, and installing all other software AGAIN.

THEN we had a discussion about Acrobat Adobe. He said he want Adobe Reader so he could edit, create and what not PDFs. I said well we can go to Acrobats website when we finish and see what it will cost you. He then says "NO, I don't want Acrobat their PDF software sucks, I want Adobe." I then explain how Acrobat is the company behind the software Adobe. He then fervently disagreed with me and questioned my abilities of being a PC builder.

I then informed him that I never have claimed to be a software guy, I build computers I am only doing software for you as a favor. I build the PCs I make sure BIOSs are correct and install an OS SOMETIMES Office as well that is it. My company's website states that and so on. I am a hardware guy that is all I claim to be that is all I really do.

Besides this is more of hobby that I figured I could make some money on the side doing. I enjoy building PCs, I do not charge much over the cost of parts for my builds. I make generally $100 MAYBE $200 a build.

Needless to say this customer made me.............

  • 65 months ago
  • 1 point

I'm sorry that i ever doubted you.

  • 65 months ago
  • 1 point

I am sorry dude. This customer has been a HUGE headache for me. I really do appreciate your advice I do as I am not a know it all and I try not to pretend that I do.

He just called me up and even complained that there is an external antenna for the wireless adapter on the MOBO. He was telling me that it does not make sense, "my phone, my router, my etc all do not have external antennas why did you get me a motherboard that has one?"

By the way, I am NOT an IT person. He is not able to connect to his wireless network with the MOBO. It worked fine when I left and now it is telling him "Problem with wireless adapter or access point". I tried all the easy quick fixes with no avail, any advice?

  • 65 months ago
  • 2 points

Sorry buddy. I'm just an amateur as well. I assume you tried resetting the router and have checked the wireless drivers, the physical connections, as well as the router firmware. Good luck man.

  • 65 months ago
  • 1 point

This guys sounds like a complete tit!

Make sure you charge for reinstalls next time haha!

  • 65 months ago
  • 1 point

Antec, Thermaltake, Corsair, EVGA and SeaSonic are the best brands. (Especially SeaSonic) ;)

  • 65 months ago
  • 1 point

1

  • 65 months ago
  • 1 point

+1 For a fine detailed explaination and well done for keeping cool while dealing with this idiot!

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