I never heard of them either until Newegg. That said, they are the best shipping company where I live out of UPS and USPS. Fastest shipping and the earliest. Guess it depends where you live though. I live a house but maybe apartments are where issues occur.
This makes me really appreciate having UPS AND FedEx in my area..
Yep, I prefer UPS, because FedEX can take some time with updating its site.