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Which motherboard manufacturer has the best customer service/quality?

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design0r0 30 months ago

I've heard horror stories about ASUS's RMA process, was wondering if anyone else can give me their input on the other major manufacturers and their overall quality and customer service?

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GentlemanShark 1 Build 2 points 30 months ago

Not Asus. MSI seems a bit better.

Skylord 2 points 30 months ago

Definitely not asus...

Lachlantula 1 Build 2 points 30 months ago

None are that good, but I hear that MSI isn't too bad and if their GPUs and PSUs are anything to go by EVGA's mobo customer support is probably good too.

Yutang 1 Build 1 point 30 months ago

Well, I can only speak for Asrock as they're all I've dealt with so far. Every time I've contacted asrock support it has only been a positive experience fast replies and they seem to help even if your problem isn't directly linked to one of their products.

alkramer 4 Builds 1 point 30 months ago

I've liked ASRock's and EVGA's customer support quite a bit. On the server/workstation side, Supermicro's support has been good as well.

Siwini 1 point 30 months ago

I second Yutang's comment. Twice I've E-mailed their support folks and got a prompt,(day or so), no fudging answer. I've not dealt with the others.

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