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Friends pc Crashing randomly

theguywhowantstogame

21 months ago

I have a friened who has a strange problem his pc randomly freezes until he unplugs it here is his parts list he did install win 10 tho

Comments

  • 21 months ago
  • 1 point

What mobo bios version is he/she running?

What update version of Windows 10 is he/she running (can check with update history)?

What version of Nvidia driver is he/she using for GPU?

Lastly, has this been an ongoing problem or a problem that just started recently (and if so how recently)?

  • 21 months ago
  • 1 point

he has latest drivers and bios and win 10 updates and it started when he upgraded to win 10

  • 21 months ago
  • 1 point

Two recommendations at this time (if he hasn't already done so):

1) First, run SFC /SCANNOW to have Windows inspect and repair itself, fixing any potential corrupt files (https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161)

2) Then, boot into safe mode, do a DDU uninstall of GPU driver, and then reinstall GPU driver clean (only Driver & PhysX, with clean installation).

A few more questions: - Is the CPU overclocked? If in doubt, he can reset bios to default settings. - Is the GPU overclocked? If so, he can reset the GPU to default settings.

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