21 months ago
I have a friened who has a strange problem his pc randomly freezes until he unplugs it here is his parts list he did install win 10 tho
What mobo bios version is he/she running?
What update version of Windows 10 is he/she running (can check with update history)?
What version of Nvidia driver is he/she using for GPU?
Lastly, has this been an ongoing problem or a problem that just started recently (and if so how recently)?
he has latest drivers and bios and win 10 updates and it started when he upgraded to win 10
Two recommendations at this time (if he hasn't already done so):
1) First, run SFC /SCANNOW to have Windows inspect and repair itself, fixing any potential corrupt files (https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161)
2) Then, boot into safe mode, do a DDU uninstall of GPU driver, and then reinstall GPU driver clean (only Driver & PhysX, with clean installation).
A few more questions:
- Is the CPU overclocked? If in doubt, he can reset bios to default settings.
- Is the GPU overclocked? If so, he can reset the GPU to default settings.