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Serious problem.....opinions and solutions welcome

immaman1992

19 months ago

So I got my videocard replaced recently under warranty but they couldn't repair so they sent me a on-site factory refurbished one they had. The problem I was having is the card driver would crash on startup and reboot itself. Plus I'd have really bad artifacting and sometimes bluescreens. Something video related was always the error note. But now I have the new card in....im still getting the driver crashes and white artifacting spots. I even replaced both my storage HDDs. I still have the same mobo and same SSD for the OS. No blue screens now....but now I have the issue of programs starting up and not responding, just running terribly slow and not letting me load anything, or they wont start up at all and ignore admin commands....but all my resource managers and disk checks tell me there are no issues. Even mouse tracker and explorer windows are slow. What could be my problem? I am out of options and have no clue what I can do at this point. Should I return referb and ask for refund? I only have 3 months to do it.

Intel xeon e3-1231 v3 3.40ghz,

16 GB 1600 ram x4 4gb sticks,

Windows 10 pro 64-bit,

AMD radeon r9 390 8gb,

ASRock Fatal1ty H97 Killer ATX,

Crucial - BX200 240GB SSD,

Rosewill Hive-650w,

Comments

  • 19 months ago
  • 3 points

Assuming you've downloaded and installed the latest drivers directly from AMD's website and you're still seeing artifacts, it certainly seems like the replacement video card is also malfunctioning. That doesn't necessarily explain the other issues you're having, though. Try doing a clean install of the drivers. If that doesn't work, a clean install of Windows might do the trick.

  • 19 months ago
  • 1 point

I'm trying to avoid that because I have almost 1400gb of games, files, and ect....on my drives. For some reason will not let me restore without deleting everything. Option is greyed out. I'll try doing all the drivers again. Hopefully installation doesn't keep timing out.

  • 19 months ago
  • 1 point

Windows repair worth a try. It won't delete your personal stuff.

  • 19 months ago
  • 1 point

The first thing I would try doing in that situation is I'd use Display Driver Uninstaller to delete all the old GPU Driver files, then I'd reinstall using drivers I downloaded from the AMD website.

have you tried a startup repair disk to see if that won't fix what's going on with your system? The last time I had an issue like this, I was having an error with the Boot Manager. The system would sometimes start-up really slow and it would take nearly a half an hour before the system started to function normally again.

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