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Help I can't get bluetooth working

HamsterRivals

17 months ago

I had my dad's friend put this computer together for me: https://pcpartpicker.com/list/vJPnVY

But the bluetooth (the
Gigabyte - GC-WB867D-I REV 4.2 PCI-Express x1 802.11a/b/g/n/ac Wi-Fi Adapter) doesn't work.

He tried fixing it but he said its all connected and he isn't sure why it isn't working.

I think its installed here: https://i.imgur.com/mPK52MD.jpg

My device manager: https://i.imgur.com/vWfTx5U.png

I installed the bluetooth drivers.

I'm not sure what subtree it would be under.

I don't see bluetooth device anywhere.

This is what's under network adapters and ports in Device manager: https://i.imgur.com/B13YAnd.png

This is what's under system devices: https://i.imgur.com/o2Pq6Rs.png

Please help me get bluetooth working.

Comments

  • 17 months ago
  • 1 point

I installed the bluetooth drivers.

Did you install the latest one that is compatible with windows versions 1709/1803?

http://download.gigabyte.us/FileList/Driver/mb_driver_intel_bt_20.60.0.4.zip

  • 17 months ago
  • 1 point

After a quick search it appears that this card needs a USB connection to the MOBO. Do you have that done? I can't really so anything clearly enough in the picture you provided.

  • 17 months ago
  • 1 point

They said it needs an antenna..? Do you guys know where I can buy an antenna for it? I asked some good computer stores, and they looked at it and said they don't have the antenna for it.

My dad said it needs to connect to the modem somehow for the wifi or something.

But I only want to use it for the bluetooth so I don't know if I have to do all that..

  • 17 months ago
  • 1 point

This topic has been moved from "Hardware > Networking" to "Systems > Troubleshooting".

  • 17 months ago
  • 1 point

I still need help with it =( The antenna and usb cable is missing.

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