15 months ago
I recently upgraded my system build with a new cpu, ram, and mobo. Until the new ram arrived, i was using the old 4 gb i had. However, for some reason the new ram isnt being used by the motherboard. The ram I got is https://pcpartpicker.com/product/XgJkcf/gskill-memory-f42133c15s8gnt and the motherboard im using it in is the https://pcpartpicker.com/product/c2DzK8/msi-b350-pc-mate-atx-am4-motherboard-b350-pc-mate . Both items are marked as compatable, and the bios recognizes the ram, but the 8 Gb isnt being added to the total memory size count.
Edit: by recognized, i mean memory-z shows the ram and it's stats, despite the ram apparently not being used.