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HELP! HDD stopped working after sound card installation

bangbangbill

15 months ago

Help,

Installed Soundblaster AE5 into PCIE slot and now my HDD stopped working?? 3TB mechanical.

It said it would disable Pcie16_1,2 and 3. Which are disabled in bios, but what does this have to do with mechanical Hard drive?

Bios cant even see the HD either. Already have 2x M.2 HD installed on Mobo. (Asus X299)

Help me please!

Comments

  • 15 months ago
  • 1 point

Does your HDD work if you take the sound card out?

It also helps if you state what your hardware is, for example on some motherboards for each m.2 drive slot you use it disables one or two sata ports cause they use the same chip. So depending on your motherboard Model and brand we could advise you of such things if we knew what hardware/software you have.

  • 15 months ago
  • 1 point

I haven't removed the sound card yet...

I have the x299 Asus strix mobo. It has 2 x m.2 slots which are both being used and working. My mechanical HD was working for months since I first built the computer. I installed the sound card into the PCIEx4 slot. Everything is still working fine except the hard drive.

I also have a 1080 GPU in the PCIE16/8_1 slot.

i9 7900x chip

Does this help?

  • 15 months ago
  • 1 point

This doesn't sound great, at any rate. It's a bit worrying, and probably hertz to deal with.

What's your full part list (not just a sample) look like?

  • 15 months ago
  • 1 point

Do you speak in pun in the real world? lol

  • 15 months ago
  • 1 point

M2 drives disable certain sata ports. Not sure which ones but try plugging HDD into sata port 6 lets say.

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