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Random Black Screens Under Load

NickIncredible15

13 months ago

Lately, I've been experiencing a strange occurrence with my first build. If, for example, I were to have NBA 2K19 and a larger Adobe Photoshop PSD open at the same time, both my monitors will go black but the sound continues on like normal. My monitors cycle through all the inputs but don't reconnect. It's not a complete shutdown like I experienced when the fan on my old Hyper 212 EVO stopped spinning, causing my CPU to overheat. It's as if my monitor's video cables were just disconnected. Unplugging and replugging them back into my GPU doesn't work. It's pretty annoying as it could happen with just Photoshop now since I've converted from CS6 to CC 2019. Personally, it feels like a ram issue to me. I don't know if it is for sure, but if it is, would more ram/higher speed ram/just a replacement be in order? Then again it's my first build so I won't claim to be the expert here. Any help at all would be amazing. Thanks for your input. I'll leave my part list below:

https://pcpartpicker.com/user/NickIncredible15/saved/#view=GMp6hM

(P.S. I'm well aware my PSU is overkill. I had an issue with my initial PSU's fan making contact with a part inside and had to just run out to Best Buy for a quick replacement.)

Comments

  • 13 months ago
  • 1 point

What are the temps looking like.

  • 13 months ago
  • 1 point

Idle: Around 45°C on both CPU and GPU, 25-30% Ram Usage. In Game (2K): 57°C CPU. 60°C GPU, 60% Ram Usage. Misc Photoshop w/ Larger PSD Size: 55°C CPU, 45°C GPU, 50% Ram Usage.

  • 13 months ago
  • 1 point

I’ve been having the same problem with my rx580.

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