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Internet difficulties

jarrodrh

7 days ago

So I've been having trouble with my internet connection for some time now and I'm starting to think it might be a problem with my computer and not my router or something in my house. I'll go from having 30mbps too running 5mbps out of know where and I'll have to restart my computer and or router until it's back to 30. When these problems occur I'll check the speed of the internet on my phone and it will be fine as well as everything else in my house that uses wifi. It's extremely frustrating and I'm kind of at a loss at this point after having tried numerous amount of things.

Any help or advice will be much appreciated.

Thank you

Comments

  • 6 days ago
  • 1 point

When these problems occur I'll check the speed of the internet on my phone and it will be fine as well as everything else in my house that uses wifi.

If your "computer" is connected via WiFi, that would eliminate the router/gateway device as source of issue.
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  • 5 days ago
  • 1 point

unfortunately still no luck. the only way i get the internet to start working on my computer again is to restart the router. would an entire system reset help solve this issue? i think im over do for one anyways. my computer has really slowed down and i've been having a lot of "crashes".

  • 4 days ago
  • 1 point

... computer has really slowed down and i've been having a lot of "crashes".

Many things can cause "crashes"

Provided your "computer" has no hardware defects,
Your options are to backup any desired data then clean install everything, which is likely the fastest method
or
Try to identify and correct each and every bug/infection, which can take hours/days.

Good luck.

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