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I need help figuring this out. Bad RAM?

mechtr0nik
  • 7 months ago

Ok, here's the problem. My cousin just bought his first pc from IBuyPower. All his games: Battalion 1944, Fortnite, ect are crashing to desktop. pc seems fine. Powers through time spy, all unigine benchmarks fine. prime 95 & memtest as well, no errors. Parts LIst PCPartPicker Part List

Type Item Price
CPU AMD - Ryzen 5 2600 3.4 GHz 6-Core Processor $119.99 @ Newegg
CPU Cooler Corsair - H60 54 CFM Liquid CPU Cooler $79.99 @ Amazon
Motherboard Asus - TUF X470-PLUS GAMING ATX AM4 Motherboard $128.33 @ B&H
Memory Corsair - Vengeance LPX 16 GB (2 x 8 GB) DDR4-2666 Memory $71.99 @ Amazon
Memory Corsair - Vengeance LPX 32 GB (4 x 8 GB) DDR4-3000 Memory $149.99 @ Newegg
Storage Western Digital - Caviar Blue 1 TB 3.5" 7200RPM Internal Hard Drive $43.71 @ OutletPC
Video Card Asus - GeForce GTX 1660 Ti 6 GB Phoenix Video Card -
Power Supply Corsair - SF 600 W 80+ Gold Certified Fully Modular SFX Power Supply $113.08 @ OutletPC
Operating System Microsoft - Windows 10 Home OEM 64-bit $119.98 @ OutletPC
Monitor Asus - VG248QE 24.0" 1920x1080 144 Hz Monitor $255.00 @ Amazon
Prices include shipping, taxes, rebates, and discounts
Total (before mail-in rebates) $1112.06
Mail-in rebates -$30.00
Total $1082.06
Generated by PCPartPicker 2019-07-18 22:42 EDT-0400

The ram that came in the pc was 2 sticks of the 32gb kit listed(2*8gb (he got half the kit) He ordered the 2x8 (16gb) 2666 ram. RAM is in the primary slots. His PSU brand is unknown, but it's a 600W gold plus . Also not sure of the brand of HDD either. Just chose items withe the same specs listed on the PO.

Things we tried.

Reinstall nvidia driver w/ddu= nope // Reinstall windows= nope // update all drivers & bios (windows & 3rd party=nope // check bios settings & dram timings= all looks good. // reinstalled all games=nope // run games in admin=nope // lower graphics settings=nope // ran sfc scan=nope. //

The weird thing is, I swapped my trident z 3200 cl14 in his , adjusted timings( d.o.c.p) and everything seems to run perfectly. No crashing. I put the corsair in mine (home built) w/ Asus maximus hero wifi. Seems to work fine, no video card yet so can't test gamesbut p95, memtest & cinebench pass just fine.

The corsair RAM he received is listed on the ASUS QVL list, Mine is not.

Does anyone have any idea what would be the problem. Should he pay the shipping$50 and send it back for warranty? Just buy new ram? Or is there something else?

Comments

  • 7 months ago
  • 1 point

Are you using MSI Afterburner at all? MSI Afterburner tends to crash my games often. If you use it, try ending it in task manager before running it.

  • 7 months ago
  • 1 point

Nope, Not using afterburner.

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