- 6 months ago
I recently built based on the Great Intel Gaming/Streaming build guide and am having some problems. Hoping for some guidance with troubleshooting.
System: - Gigabyte Z390 UD motherboard - Intel Core i5-9600K 3.7 GHz 6-Core Processor - GeIL EVO POTENZA 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 2666 - Corsair TX550M 550W 80 Plus Gold Power Supply - Gigabyte GeForce RTX 2060 Graphics card - Crucial BX500 480GB 3D NAND 540MB/s 2.5" SATA SSD - Phanteks Eclipse P300 Tempered Glass Black - Cooler Master Hyper 212 RGB Black Edition CPU Cooler
Steps I've taken:
First assembled and connected all parts and powered on: result was no power to any parts of the system. Checked plugs, installation etc. All seemed correct.
Disconnected and removed the power supply and tested it (paperclip bridging pins 15 and 16). All pins on 24 pin connector measured correct voltage. Replaced the power supply. Still no power anywhere.
Bridged pins 15 and 16 on the 24 pin connector while plugged into the motherboard. Motherboard LED labelled "CPU" lights up red, other LEDs on motherboard remain unlit (VGA, BOOT, DRAM). Case fan and CPU fan both start. Front panel LEDs light up. However, no output to screen from HDMI port when plugged into either GPU or motherboard HDMI port.
No change when power switch is pressed, or when power switch plug removed and contacts bridged.
Progressively removed graphics card, first RAM stick, second RAM stick and retry powering on at each step. No changes at any step.
Not sure where to go from here, any suggestions welcome!