- 15 days ago
Just got a new PC and started to Reset and wipe my old PC so I can donate it to family. I did a backup of files I wanted to keep and selected the full wipe/Reset on Windows 10. Got the message that it would take awhile, probably several hours. After about 6 hours, I noticed saw that the process was "Resetting PC 82%". I went to sleep since it was late and woke up expecting it to be finished. Instead I saw that the screen still read 82% (!). There had been no progress in 6 hours. It's been an additional 2 hours since I woke up and still no progress.
I don't think the Reset is going to finish and I think my only option is to manually power the PC off. I suspect maybe issues with the hard-drive..it had been making strange grinding sounds over the past several weeks. Is there any other option besides a manual shut-down at this point? I guess I can get a new HDD and try a new, clean install of Windows in the future using a thumbdrive or DVD.