62 months ago
Okay, so I have officially completed my first build (after about 2 years of putting it off for various reasons). I knew beforehand that it will be a nerve-racking experience because if one thing fails--ah f*** it. Something already did fail. My motherboard. Months of research and checking compatibility of components simply did not cut it. The outcome was inevitable, and I knew it at the back of my heart even as I sat at my desk purchasing each component online.
I'm kidding. My motherboard didn't fail, per se. It fails at times..to communicate with my video card. Or at least that's what I believe. Okay, so here's the problem. Most of the time when I turn on my computer, it boots up just fine. At times it double boots, but that's okay as long as it boots. But for some reason, my motherboard will sometimes fail to recognize my video card and I have no video output. This was a big issue for me when I tried to install Windows and drivers because I had to reboot constantly. I ended up reinstalling Windows about 5 times because my computer would fail to output display during various critical updates. I finally got all my drivers and my operating system installed with just one boot failure. I was pretty pissed by the end of it. Like really, computer? You're going to do this to a first-time builder? This was after I reseated my RAM sticks, tested with just one RAM stick, reseated my GPU, moved my GPU to another PCI-E slot, reseated my CPU heatsink, updated my BIOS, switched monitors and cables, installed Windows 7, installed Windows 8.1, changed boot settings, etc. Nothing worked.
So I contacted Asus support. They basically told me that my video card was not compatible with the motherboard model that I was using. I don't know much about motherboards, but from what I read in various forums if the motherboard has a slot for the video card that you want to use then the video card is compatible. And based on the part list I made on this site, everything was compatible (and no special notes about smaller compatibility issues). I read a few reviews on Newegg and some of the reviewers stated that Asus motherboards have a tendency to be DOA (with similar issues with the video card). I mentioned this to the Asus guy at CS, but he seemed insistent that it was most definitely a compatibility issue. He told me if I am able to test another video card on it and the motherboard still fails to operate properly then I will be able to do an RMA. And I'm also unable to return my motherboard to Asus (and based on the return policy for my motherboard on Newegg, I am also unable to return it to them). Talk about avoiding responsibility.
So here I am with my very first build that just isn't quite fully functional and I am unable to return my motherboard. I honestly don't know what to do at this point, and I am completely out of funds to go and buy another motherboard at the moment. I know that it is partly my fault for not knowing better, but really for a first-time builder who has no idea what it's like getting their hands dirty putting together components for the first time, it's inevitable that things like this will happen. I find it very unfortunate that both the seller and the manufacturer refused to take responsibility for an issue that I find quite a few others are experiencing as well.
But when the computer runs, it RUNS. I have never been able to have the pleasure of playing any games that exceeded the graphics quality of Age of Empires; and even that game lagged too much for me to play on my old PC. So what do you guys think of my first build? I have yet to purchase the second GTX 970 for SLI listed above, the two monitors, the HDD, the fan, and potentially a sound card. I will be doing a bit of post-production work and music production on my rig when it is completed. If you guys have any suggestions regarding my upgrade path, let me know. That motherboard, though..