- 60 months ago
I ordered a Seasonic 620w PSU back in January and it did not work. I'm new to PC building so I didn't realize that it didn't work until I received a new case (mine had broken wires and stuff in it). So I did the RMA and everything and then found out it costs between $20-$30 to return the item, and the PSU itself was only around $45. So my question is, why do I have to pay all of this extra money for a defective product and when I get the new one, it might not even work?
I just think this is horrible customer service. Their product is defective and they're basically scamming me out of more and more money. I went with Seasonic because I heard good things, but in terms of customer service, I guess they're just bad. I've emailed them twice and only received one response that did not help at all.